Staff Software Engineer [fullstack] - Billings Team

Job Description

SurveyMonkey is seeking a Staff Software Engineer to join their Billing and Payments team. This multinational team is responsible for creating and maintaining the software platform for SurveyMonkey’s global payments and billing systems, with a focus on ensuring a secure checkout experience for customers. The company values in-person collaboration and this role requires working from the Bengaluru office 3 days per week.

Responsibilities:

• Contribute to a system that will be used in over 200 countries.
• Manage scale and reliability of services supporting SurveyMonkey's suite of products.
• Collaborate with product managers and designers to build features that streamline checkout and pricing experiences.
• Architect, build, and maintain scalable services across multiple data regions.
• Identify opportunities for process automation, efficiency improvements, and cost reduction.
• Evaluate, recommend, and implement billing and payment technologies and platforms.
• Ensure that products and solutions comply with relevant industry standards, security protocols, and regulations.
• Domain ownership of a suite of services supporting Billing and Payment solutions.
• Write high-quality back-end code, following software best practices.
• Propose and implement viable processes and measurement solutions.
• Build observable systems that track important metrics.
• Act as a planning consultant to product and technology leaders.
• Investigate, propose, and solve complex algorithmic and optimization issues.
• Foster a culture of collaboration, knowledge sharing, and mentorship.
• Continuously build and expand your own technical expertise.

Requirements:

• 12+ years of experience in application development mainly focused on the backend.
• Familiarity with e-commerce & payment applications
• Experience leading and shipping large-scale cross-functional projects
• Deep expertise in designing and building world-class services and APIs
• Proficiency with server-side languages such as Python
• Proficiency with relational databases.
• Experience working with ORM Frameworks and SQL/NoSQL Databases
• Experience with messaging and streaming frameworks like Kafka, Apache Spark, etc.
• Experience building cloud-native applications using AWS
• Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners
• A growth/data mindset in approaching challenges
• Any experience in leading integration efforts between billing systems, ERP systems, payment gateways, and external financial systems.