SurveyMonkey is seeking a Senior Data Analyst to join their team in Bengaluru. This role is within the Product team, which focuses on optimizing the customer experience and driving business growth through data-driven insights and experimentation. The Senior Data Analyst will collaborate closely with Product, Engineering, and Data teams to support process standardization, optimization, and automation. This is a hybrid role requiring 3 days per week in the Bengaluru office.
Responsibilities:
Maintaining and supporting the proposal process for adding events to the analytics taxonomy (Amplitude).
Working closely with Engineering and product teams to ensure timely and accurate event tracking.
Surfacing and helping fix any data issues and whitespace opportunities as it relates to product analytics tracking and taxonomy.
Collaborating with cross-functional teams to define and implement process improvements.
Training and onboarding team members on new processes and procedures.
Working with the Data Engineering team and Business Intelligence team to ensure accurate data collection and troubleshoot any data anomalies.
Communicating the results of analyses in a clear, concise manner.
Requirements:
8+ years of work experience in data analysis/reporting/analytics or other relevant fields in a tech company.
Experience with Product Analytics tools such as Amplitude, Mixpanel, or equivalent.
High degree of comfort/experience using SQL.
Proficient in accessing cloud data warehouses (Snowflake, Redshift, Airflow, or equivalent).
Knowledge and experience in product analytics.
Excellent problem-solving capabilities with attention to detail.
A curious data-driven mindset and an eagerness to get things done.
SurveyMonkey offers:
An inclusive workplace where people of every background can excel.
SurveyMonkey is a globally recognized platform specializing in online surveys and forms tailored for business use. Serving millions, from startups to Fortune 500 companies, their platform combines user-friendly design with powerful capabilities, addressing diverse needs, including customer experience, employee engagement, and market research. With integrated research expertise and AI-driven technology, SurveyMonkey helps teams gather insights to enhance decision-making, improve experiences, and foster business growth.