Manager, Commercial Sales

Job Description

This job posting is for a Manager, Commercial Sales at SurveyMonkey, the world’s most popular platform for surveys and forms. The Manager will lead a team of Account Executives focused on acquiring customers in the 1–1,000 employee segment. The role requires a strong leader to cultivate a high-performance culture, support team growth, and enhance customer satisfaction.

What the role involves:

• Leading, mentoring, and developing a team of SMB and Mid-Market Account Executives.
• Monitoring pipeline health and deal progress.
• Refining and implementing sales processes.
• Providing ongoing coaching and feedback.
• Analyzing sales data to identify trends and opportunities.
• Collaborating with Marketing, SDR, and Customer Success teams.
• Ensuring accountability for accurate forecasting and CRM data management.
• Recruiting, hiring, and onboarding new team members.

What SurveyMonkey is looking for:

• 3+ years of experience in SaaS or B2B sales, including 1-2 years managing a team of Account Executives.
• Proven success in leading sales teams in an SMB or mid-market environment.
• Strong analytical and problem-solving skills.
• Hands-on experience with sales tools such as Salesforce, Outreach, or Gong.
• Exceptional coaching, communication, and leadership abilities.

What SurveyMonkey offers:

• In-person collaboration opportunities.
• Inclusive workplace with forward-looking benefits policies.
• Employee programs and an award-winning culture.
• Learning and development opportunities.