Senior Client Manager at Landor

Landor is seeking a Senior Client Manager to join their Shanghai studio. The candidate will be responsible for managing key client relationships, acting as the primary point of contact for day-to-day needs. Landor is a world-leading brand specialist, consulting, design and experience company, connecting business strategy to brand.

The Senior Client Manager will play a crucial role in developing and maintaining strong, trusted advisor relationships with mid-level client contacts, understanding their business challenges and objectives. They will proactively identify and pursue growth opportunities within existing accounts, expanding the scope of services and deepening client engagement.

The role involves leading project teams while collaborating effectively with internal teams.

Role Involves:

• Managing key client relationships.
• Developing and maintaining strong client relationships.
• Identifying and pursuing growth opportunities.
• Leading project teams.
• Collaborating with internal teams.

Requirements:

• Proven experience managing client relationships and projects within an international agency background.
• Excellent project management skills.
• Strong communication and presentation skills in English and Chinese.
• Experience in retail design or branding projects or technology clients (a plus).