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Deliveroo is seeking an Account Manager Team Lead to manage relationships with top QSR partners in Milan. The role involves understanding partner needs, developing solutions, driving revenue growth, and leading a team of Enterprise Account Managers.
Responsibilities:
- Build and maintain strong, long-term relationships with enterprise-level restaurant partners.
- Understand partners' business goals and challenges to provide strategic guidance and support.
- Manipulate and analyse data to drive growth and profitability, both for your partners and for Deliveroo.
- Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.
- Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
- Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Requirements:
- Proven experience in account management and/or business development.
- Proven experience in people management.
- Strong communication, negotiation, and interpersonal skills.
- Ability to understand and articulate complex business challenges and develop tailored solutions.
- Must be fluent in English.
Deliveroo offers:
- Monthly Deliveroo credit
- Welfare program
- Community initiatives
- Convenience benefits
- Growth opportunities
- Time away benefits
- Relocation assistance
Deliveroo
Deliveroo is a technology-driven company transforming how people shop and eat. Connecting consumers, restaurants, shops, and riders, Deliveroo brings the neighbourhood to your door, providing convenient access to food and products. With a presence across Europe, Asia and the Middle East, the company enables people to buy what they want, when and where they want it. Deliveroo for Work (DfW) specifically focuses on enhancing workplace experiences and employee wellbeing by partnering with companies to simplify employee and client food funding.