Senior Software Engineer at Intercom

Intercom is seeking a Senior Software Engineer to join their team in Dublin, Ireland. The successful candidate will solve customer problems through technical expertise and work within a multidisciplinary product team. They will contribute to scaling Intercom's products and mentor other engineers. The position involves working on both back-end and front-end systems, collaborating with designers, product managers, researchers, and data analysts.

Responsibilities:

• Develop technical plans and contribute to the technical architecture.
• Write Ruby code to integrate AWS, infrastructure, platform, and SaaS technologies.
• Ship changes to production and features quickly.
• Mentor other engineers and interview candidates.

Requirements:

• 5+ years of industry experience in a software engineering role, preferably building a SaaS product.
• Deep knowledge of a high-level programming language (e.g., Ruby, Python, Javascript).
• Experience collaborating with product teams and designers.
• Experience with distributed systems.

Benefits Intercom Offers:

• Competitive salary and equity.
• Lunch every weekday, snacks, and a fully stocked kitchen.
• Regular compensation reviews.
• Pension scheme & match up to 4%.
• Life assurance, health and dental insurance.
• Flexible paid time off policy.
• Paid maternity and paternity leave.
• Cycle-to-Work Scheme.
• MacBooks or Windows.

Intercom has a hybrid working policy. It expects employees to be in the office at least two days per week.