Senior Back End Engineer - Return Rabbit at Auctane

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the team

Return Rabbit provides a multi-channel customer service platform specializing in the post-purchase experience. Our unique ability to present retail shoppers with servicing options based on their shopping context gives retail brands the ability to extend engagement moments, recover at-risk revenue and build meaningful relationships, whether at store or online.

Backed by deep domain knowledge in retail supply chain, artificial intelligence and behavioral insights, Return Rabbit makes achieving high efficiency and productivity for retailers dead easy.

And we’re multiplying! We're looking for motivated, sharp, hardworking folks who love a fast-moving, occasionally chaotic but highly rewarding environment! If you love partnering with your teammates to deliver dynamite outcomes for customers, then this is gig for you. If you love to learn about new technology, and then dig-in to help improve it and make customers even MORE successful, then you'll thrive here at Return Rabbit!

What will you be doing?

Lead the integration of Return Rabbit with Auctane's marquee product ShipStation with 130k+ clients shipping billions of packages. Maintain our existing systems with a strong focus on scalability, resilience and security especially as we scale to serve ShipStation's 130k+ clients Lead a team of 3-4 developers maintaining their code quality and reviewing architectural designs for every feature. Translate business requirements into technical solutions, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions. Build reusable components and packages for future use. Maintain and improve already existing processes Work closely with principal engineers to deliver quality technology solutions Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL), ERP and WMS systems. Manage Kubernetes and Docker based global deployment of our infrastructure.

What are we looking for?

Minimum 5-7 years of experience working with backend technologies like Python and Django Strong verbal and written communication skills Experience with SQL and NoSQL databases (Postgres preferred) Deep understanding of versioning across APIs as well as libraries and dependencies. Experience in building highly scalable, universally available, multi-region, and distributed systems. Experience in AWS services like ELB, Fargate, Lambda, RDS, Beanstalk, etc High attention to detail while designing solutions and the ability to think through boundary conditions. Experience in deploying and maintaining large scale server-side applications and microservices Experience with python testing tools and test automation Ability to lead the development of any large-sized feature End to End Strong sense of ownership and leadership quality Experienced in some tools of our current tech stack- Python, Django, Postgres, Node.js, Redis, MongoDB, ElasticSearch, Kafka, RabbitMQ, Serverless Functions (Lambda), AWS, Docker, Kubernetes, Jenkins, Airflow

What will make you stand out?

Prior experience at a growth stage Internet/Software company Experience with test-driven development and automated testing frameworks. Understanding of front-end technologies, such as ReactJS Operational Excellence - monitoring & operation of production services. Multi-tenant SaaS database tenancy patterns & system architecture patterns E-Commerce domain experience is a strong plus Cloud deployment and scaling experience Exposure to ML powered data analytics and LLMs is a strong plus

What do we offer?

Work with a passionate and highly skilled team  We have an open culture where we value diversity and responsibility  100% Remote (with an option to attend office) - which means we encourage you to create the work environment that you thrive in  You will have flexible working hours with some overlap with colleagues' timings  We aim to hire not only the best-in-class talent but also high-potential individuals with the aspiration to grow, learn, build, create and win.  Our core values - Trust, Integrity, Respect & Transparency  We are ONE TEAM Industry-grade compensation