SVP, Strategy at Critical Mass

Critical Mass is seeking a SVP, Strategy in London to lead the planning and execution of brand ecosystem strategies for their clients. This role demands a leader capable of guiding a strategy team through complex projects, managing interagency partnerships, and persuading senior clients to embrace innovative approaches. The SVP, Strategy will be responsible for maintaining the overall quality of strategy work across London accounts and will be expected to possess expertise in areas such as web development, CX design, emerging technologies, digital strategy, and integrated digital experiences.He/She will collaborate with the client's CMO to develop innovative strategic solutions to complex business problems and identify untapped opportunities within the client's brand.What this role involves:

• Ensuring quality of strategy work across London accounts.
• Working in an interagency environment.
• Partnering with the client’s CMO to deliver innovative strategic approaches.
• Identifying unrecognized opportunities for the client’s brand
• Leading audience understanding and journey mapping
• Reinforcing the value of strategic approach to clients.
• Staying plugged into cultural and consumer shifts.
• Providing excellent team management and oversight on strategic work.

Requirements:

• 15+ years agency-side experience (digital).
• 5+ years’ experience within interagency environments.
• Excellent leadership and facilitation experience.
• Strong presentation and storytelling skills.
• Experience designing personas and customer journeys.
• Creativity in research approaches.
• Experience in growing accounts organically.
• Understanding of social ecosystems.
• Passion for digital and technology trends.
• Experience developing proposals and presentations.
• Commitment to teamwork and collaboration.

What Critical Mass offers:

• Challenging and rewarding opportunity.
• Competitive compensation and benefits packages.
• Training, onboarding, and employee experience.