Release Manager II at LivePerson

LivePerson is seeking a Release Manager II to manage the release lifecycle for software applications and services. The Release Manager will work with cross-functional teams to ensure quality deployments, improve processes and minimize risks. Person in this role will align with business goals and minimize disruptions across environments.

Responsibilities:

• Developing and managing release plans, schedules, and timelines.
• Coordinating with teams for seamless execution of releases
• Identifying risks and implementing mitigation strategies.
• Maintaining best practices for release management.
• Providing updates on release status to stakeholders.
• Collaborating with QA to ensure thorough testing
• Managing deployment processes to minimize downtime.
• Gathering feedback and conduct retrospectives.

Requirements:

• Bachelor’s degree in Computer Science, IT, or related field.
• 4-5 years of experience in project management, release management, or related roles.
• Strong understanding of SDLC, CI/CD pipelines, and Agile methodologies.
• Excellent communication and interpersonal skills.
• Proficiency in management tools such as ServiceNow, Jira, Smartsheet, and Monday.
• Strong analytical, problem-solving, coordination, and teamwork skills.

LivePerson offers:

• Medical, dental, and vision health coverage.
• 28 vacation days.
• Tuition reimbursement and professional development resources.
• Food Vouchers.