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Grafana Labs is seeking a Senior Solutions Engineer to join their EMEA team, working remotely from Italy. This role involves being a customer-facing product expert, enabling the company's growth by educating potential and existing customers. The Senior Solutions Engineer will share technical and product expertise through demos, presentations, and technical evaluations.Role Responsibilities:
- Partnering with the Sales team to articulate the Grafana value proposition.
- Owning the technical engagement with customers.
- Delivering product and technical presentations.
- Communicating with customers and internal teams.
- Driving product conversations based on customer needs.
- Enhancing documentation and creating enablement material.
- 5+ years of technical pre-sales experience.
- Experience with Open Source technologies, or in the Metrics/Monitoring space.
- Strong judgment, collaboration, and leadership skills.
- Excellent written and oral communication skills.
- Technical mindset and a desire to grow technically.
- Must be located in Italy.
- Equity.
- Bonus (if applicable).
Grafana Labs
Grafana Labs is the company behind Grafana, the open-source visualization tool used by millions globally for monitoring diverse data, from beehives to climate change. The company supports over 3,000 organizations, including Bloomberg and JPMorgan Chase, with their observability strategies. Grafana Labs offers the Grafana LGTM Stack, featuring scalable metrics, logs, and traces, available as a fully managed service with Grafana Cloud or self-managed with Grafana Enterprise Stack.