Job Description
BigID is seeking a Senior Solutions/Presales Engineer to join their team in Singapore. BigID is a tech startup specializing in data security, compliance, privacy, and AI data management solutions. The ideal candidate will work closely with the sales team as a technical expert, consulting on best practices and providing solutions to customers.
Responsibilities: - Serve as the technical subject matter expert for BigID’s platform during customer interactions.
- Consult on best practices and offer constructive direction for solution architecture and design.
- Stay updated on competitive solutions, products, and services.
- Drive customer success with real-world knowledge and recommendations.
- Collaborate with post-sales teams to ensure customer value realization.
- Capture and articulate customer feedback for product enhancement.
Requirements: - Excellent customer-facing communication and organization skills.
- Good troubleshooting abilities and a methodical approach.
- Ability to describe complex technical concepts to diverse audiences.
- Passion for demonstrating solutions and providing technical input during the sales process.
- Broad understanding of enterprise data architecture, privacy, and security technologies.
- Ability to plan, execute, and close out a Proof of Concept with minimal assistance.
- Desire to share knowledge through excellent documentation creation and RFI/RFP responses.
- Experience with RDBMS systems, no-SQL data stores, Hadoop technologies, and cloud technologies.
- Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus.
- Experience with Linux or container frameworks is a strong plus.
- Minimum of 5 years in a pre-sales engineering or consulting role within a multinational environment.
- Bachelor's degree in Computer Science or related discipline (Master’s degree a plus).
What BigID Offers: - Equity participation
- Flexible work arrangements