Presales/ Solution Engineer

Job Description

Mitsogo is seeking a Presales/Solution Engineer to join their Hexnode team. The ideal candidate will play a crucial role in engaging with potential clients, understanding their business needs, and aligning solutions accordingly. This involves conducting in-depth needs analysis, delivering tailored product demonstrations, and providing technical expertise throughout the sales process. Collaboration with product development, sales, and marketing teams is essential to ensure up-to-date knowledge of features and market trends. Building strong relationships with key stakeholders and addressing customer inquiries are also critical responsibilities.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 8 years of professional Pre-sales experience required.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the SaaS/unified endpoint management domain is a plus.