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Mr D - Partner Catalogue and Onboarding Manager at takealot.com

Lead partner catalogue onboarding and data management at Mr D.
On-Site
South Africa
Undisclosed salary

Mr D, a division of the Takealot Group, is seeking a Partner Catalogue and Onboarding Manager in Cape Town. The role involves strategically leading the onboarding and data management processes for partner catalogues on the Mr D platform.

Responsibilities:

  • Strategically lead the onboarding and data management processes for partner catalogues on the Mr D platform, ensuring the integration of AI and other technologies to enhance efficiency and effectiveness.
  • Oversee the development and implementation of advanced data listing and optimization strategies to enhance partner visibility and performance.
  • Manage and expand the data capturing team, ensuring high standards of efficiency, accuracy, and productivity.
  • Drive collaboration between product, restaurant, and technical teams to develop innovative tools and processes that support data management and partner onboarding.
  • Partner with the Sales and Key Account Management teams to ensure a seamless and superior onboarding experience for new partners.
  • Establish and maintain industry-leading practices for restaurant listings, using data-driven strategies to predict and implement effective listing strategies.
  • Spearhead initiatives to identify and capitalise on upselling opportunities within partner catalogues using data insights.
  • Ensure continuous liaison with partners and Account Managers to maintain competitive, complete, and accurate listings.
  • Analyse and report on the effectiveness of onboarding and data management strategies, providing insights and recommendations for continuous improvement.
  • Serve as the primary point of contact for high-level restaurant partner listing queries and concerns, providing quick and effective solutions.
  • Incorporate AI to optimise all facets of partner data management and onboarding, streamlining processes, enhancing decision-making, and improving partner relationships and performance metrics.
  • Foster a culture of innovation and continuous improvement within the team, encouraging experimentation with new AI technologies and methodologies.

Requirements:

  • Accuracy and attention to detail in a high-pressure environment
  • Advanced ability to use logic to arrive at conclusions
  • A self-guided learner with a keen interest in data quality
  • Ability to convert abstract catalogue information into easy to understand information for our customers while adhering to our data structure.
  • Strong excel skills and knowledge of Kanban workflows
  • Experience leading projects throughout their lifecycle
  • Strong communicator
  • Strong leadership skills with the ability to delegate
  • Bachelor’s Degree/ Advanced Diploma in business administration
  • A minimum of 3 - 5 years experience in catalogue or project management of which a min of 2 years should be leading small/medium-sized teams

Mr D offers:

  • Market-related Total Remuneration Package with flexibility.
  • Online Learning with free access to courses on Prosus Academy.
  • Regular social events and out-of-office activities.
  • Birthday leave.
  • Confidential counselling, legal support and financial guidance.
  • Free parking.
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takealot.com

Takealot.com is a leading, dynamic, and fast-growing South African online retailer. The company fosters an entrepreneurial, customer-centric, and collaborative environment where employees are encouraged to be innovative, solutions-oriented, and data-driven. Takealot.com is committed to delivering a world-class customer experience. They value smart, hardworking individuals with integrity and a passion for e-commerce, who are eager to contribute to building something great. They aim to remain at the cutting edge of developing new concepts and are always looking for solutions.