Automotive Service Technician - Mexico at Motive

Motive is seeking an Automotive Service Technician to join their Connected Devices/Hardware team. The candidate will be a technologist and problem solver with a deep understanding of Motive Hardware, industry best practices, and automotive networking technologies. They will serve as a role model for Motive Hardware knowledge and quality standards. The technician will be responsible for installation, connectivity, and feature quality of telematics devices within customer vehicles, ensuring high-quality data availability and reliability. Involves 50% travel to Mexico.

Responsibilities include:

• Becoming a Subject Matter Expert on Motive Hardware and Software.
• Providing strategic onsite support for Motive Implementations.
• Building and delivering installation partner training content.
• Collaborating with Motive Field Engineering and Telematics teams.
• Managing the resolution of escalated technical issues.

Requirements:

• 5+ years of relevant experience or a Bachelor's Degree with 2+ Years Relevant Experience
• Fluent in English and Spanish
• Ability to travel 40% in Mexico
• Expertise in vehicle architecture and CAN bus communication protocols.
• Proficiency in vehicle diagnostics via OBD-II (J1979) and J1939.

This role offers:

• Opportunity to be a Subject Matter Expert
• Opportunity to travel onsite
• Opportunity to work with cutting edge technology