Sales & Service Manager - 9 Streets Amsterdam

Alo Yoga is seeking a Sales & Service Manager for their store in Amsterdam. The Sales & Service Manager will be a key member of the store leadership team, responsible for implementing Alo's business and guest experience strategy. He/She will focus on achieving business targets, enhancing sales, delivering an exceptional guest experience, and developing talent in alignment with Alo's values.Role responsibilities:

• Investigating sales opportunities and identifying root causes.
• Overseeing the Sales & Service team to ensure an exceptional guest experience.
• Building client relationships with customers.
• Ensuring effective sales floor coverage and leading sales initiatives.
• Partnering with the General Manager to develop and implement the Sales & Service strategy.
• Managing the budget, reporting, and other business data.
• Ensuring the team embodies Alo's mission and values.
• Leading the team through coaching, development, and effective communication.

Requirements:

• Prior leadership experience within retail or a related industry.
• Working knowledge of MS Office.
• Extraordinary interpersonal and communication skills.
• Ability to handle multiple tasks in a changing environment.
• Business owner mindset with an entrepreneurial spirit.
• Independent work ethic and time management skills.
• Alignment with Alo’s values.
• Proof of right to live and work in the UK

What role offers:

• Full-time role with a 38-hour workweek (5 days)