Product Specialist, Financial Services

AlphaSense is seeking a Product Specialist to join their team. This role is positioned at the intersection of sales, customer success, and technical support. The Product Specialist will build relationships with prospective clients, provide technical knowledge, and drive platform adoption. They will also partner with sales and product teams to determine future product developments.

What this role involves:

• Client Engagement: Work with investment banks, hedge funds, private equity firms, and asset managers.
• Conduct on-site client visits, host training sessions, and provide strategic guidance.
• Partner with account management to engage with users, provide tailored training, and optimize workflows.
• Support sales efforts by leading product demos and assisting in pitches.
• Identify key market trends and insights, curating timely and relevant content.
• Leverage product and client knowledge to field feedback and identify opportunities for product enhancements.

Requirements:

• Client-facing experience with the ability to develop rapport and maintain relationships.
• Strong communication skills to engage at any level of an organization.
• Energetic, creative, and curious with the ability to learn quickly and adapt.
• Eager to learn technical knowledge on the job.
• Ability to distill and explain complex issues in simple terms.
• Intrinsically motivated with the ability to contribute to a dynamic team culture.
• Strong time management and task prioritization skills.
• Must be willing to work from our NYC office at least 1 day per week

What AlphaSense offers:

• Base Compensation Range: $80,000 - $92,500 USD
• Performance-based bonus
• Equity
• Generous benefits program