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Key Account Manager - Data Feed & API at PitchBook Data

Key Account Manager for Data Feed & API solutions.
Remote
Hybrid
On-Site
United States
USD 100,000

PitchBook is seeking a Key Account Manager to join its Account Management & Customer Success team. The ideal candidate will be passionate about driving change, committed to continuous growth, and focused on customer success. The Key Account Manager will support the Sales and Customer Success teams, as well as clients, in relation to PitchBook's Application Programming Interface (API) and data feed solutions.

The role involves consulting with clients, partnering with sales teams, managing project queues, forecasting opportunities, driving innovation, and supporting company values.

Responsibilities:

  • Consult with PitchBook clients and prospects to determine suitability of our customer-facing data feed and API solutions in their processes
  • Partner with PitchBook’s Sales and Customer Success teams to sell data feed and API solutions to clients and prospects
  • Manage a queue of client or prospect projects and sales opportunities
  • Accurately forecast opportunity pipeline on a weekly, monthly, and quarterly basis
  • Drive innovation throughout the department by finding new and creative ways to serve our customers, sell our products, and build our team
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requested

Requirements:

  • Bachelor’s degree preferred
  • 3+ years of previous experience in full cycle business development and/or account management
  • Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
  • Previous experience selling to large Banking, GP, LP, and non-financial Corporate customers
  • Experience working in cross-functional account management organization with divided responsibilities and defined collaborative workstreams
  • Willingness to learn database concepts, including but not limited to relational tables, data types, and normalization
  • Ability to explain technical concepts to both technical and non-technical audiences including methods for fuzzy matching, name matching, and record reconciliation
  • Both social and technical with the ability to foster relationships with senior level executives
  • Understand why and how each of our diverse client types engages with our product and data
  • Proficiency working with Salesforce and other CRM tools
  • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

PitchBook offers:

  • Comprehensive health benefits
  • Paid sabbatical program
  • Paid family and paternity leave
  • Annual educational stipend
  • Employee assistance program
  • Generous vacation days
  • Matching gifts program
  • Employee resource groups
  • 401k match
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PitchBook Data

PitchBook Data is a collaborative and forward-thinking company in a rapidly evolving industry. It is dedicated to providing clients with high-level service and expertise in understanding their needs and helping them achieve goals. PitchBook fosters a culture of curiosity, continuous learning, and innovation, encouraging employees to take risks and challenge themselves. The company prioritizes employee development through extensive training, mentorship, and a supportive environment, contributing to both personal and professional growth.