CRM Solution Designer at Chemaxon

Chemaxon is seeking a CRM Solution Designer to join their team in Budapest. The successful candidate will play a crucial role in revising Chemaxon's CRM system and optimizing the customer journey. They will act as a bridge between Salesforce users and the development team, ensuring that the CRM system aligns with the needs of Sales, Marketing, and Finance.About the roleHe/she:

• Drives the company-wide CRM strategy.
• Ensures CRM configuration aligns with business processes.
• Acts as a point of contact for Salesforce queries.
• Maintains scalable CRM processes.
• Enables teams using the CRM and related systems.
• Owns and prioritizes the Salesforce development backlog.
• Provides functional designs to the development team.
• Coordinates Salesforce development with external vendors.
• Creates and owns Salesforce process documentation.
• Drives and supports release activities.
• Collaborates with the BI team to maximize CRM Analytics value.
• Manages technical aspects of commercial systems.

Requirements:

• At least 3 years of hands-on experience with CRM platforms (e.g., Salesforce, Pardot, Hubspot).
• Strong stakeholder management skills.
• Excellent business analysis skills.
• Strong understanding of software development pipeline.
• Excellent English language skills.
• Good communication and presentation skills.

Chemaxon offers:

• Hybrid-way of working (8 days/month home office)
• Private health insurance (Medicover)
• Daily entry into Life1 Fitness Clubs
• Generous annual training budget