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Client Advisor (Sales), Watches & Jewelry at Sotheby's

Achieve sales targets, develop client portfolio, provide luxury experience.
On-Site
Hong Kong
Undisclosed salary
Sotheby's is seeking a Client Advisor (Sales) for Watches & Jewelry in Hong Kong. The Client Advisor will be an ambassador for Sotheby's, responsible for achieving sales targets and developing a portfolio of local and international clients. They will ensure a seamless and luxurious experience for every client through storytelling, product expertise, and retail hospitality. Responsibilities include:
  • Achieving or exceeding monthly and annual sales targets.
  • Providing customized advisory and expertise to clients.
  • Cultivating new and existing client relationships.
  • Capturing client data for retention and relationship building.
  • Supporting events in partnership with the Boutique Manager and marketing team.
  • Assisting with daily retail operations, including floor management and inventory control.
  • Understanding security and compliance policies.
  • Staying aware of the competitive luxury environment.
The ideal candidate:
  • Has 2-5 years of sales experience in luxury retail or hospitality.
  • Has experience in new store openings.
  • Demonstrates high standards of client service.
  • Is comfortable engaging with HNWI and UHNWI clients.
  • Possesses general knowledge of luxury products, watches, and jewelry.
  • Has strong attention to detail and multitasking abilities.
  • Is customer-oriented with excellent communication skills.
  • Is proficient in MS Office and computer literate.
  • Is fluent in Cantonese and Mandarin, with good English proficiency.
Sotheby's offers:
  • Opportunity to work for a premier art and luxury destination.
  • A chance to develop a portfolio of high-net-worth clients.
  • A role in providing a luxurious and memorable client experience.
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Sotheby's

Sotheby's, established in 1744, stands as the world's premier destination for art and luxury. Through auctions and buy-now channels, including private sales, e-commerce, and retail, Sotheby's promotes access to exceptional art and luxury items. Its global marketplace is underpinned by a leading technology platform and a specialist network across 40 countries, covering 70 categories, from art and jewelry to wine, spirits, and design. Sotheby's values the transformative power of art and is dedicated to fostering inclusivity, sustainability, and collaboration within the art and luxury sectors.