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UX Research Lead at Wrike Careers Page

UX Research Lead to define product design future remotely.
Remote
Hybrid
Estonia
Undisclosed salary

Wrike is seeking a UX Research Lead to help define and drive the future of their product design organization. Wrike aims to bring everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

The UX Research Lead will inform Wrike's experience strategy, envision complex UX ecosystems, and inspire teams to push the boundaries of innovation. This role requires a clear vision of the future of user experience and the courage to pursue forward-thinking ideas.

Role Involves:

  • Providing leadership, direction, and mentorship for a team of UX researchers.
  • Leading the UX Research cross-functional practice, guiding designers, product managers, and writers to conduct impactful customer research.
  • Developing and delivering training programs to uplevel UX research and design thinking skills for designers, product managers, and engineers.
  • Driving UX research hands-on for one or two high-priority, high-impact research initiatives.
  • Synthesizing team insights on unmet needs and new perspectives on achieving the company mission.
  • Providing feedback on problem and solution reviews.
  • Influencing and managing change by understanding what matters for the business and adapting communication to be relevant and insightful to different audiences.
  • Working with organizational leadership to build a pervasive customer-centric culture.

Requirements:

  • Experience in establishing UX research as a strong contributor to business decision making.
  • Experience leading a team of UX researchers.
  • Proficiency with customer research methods.
  • Experience leading cross-functional activities and workshops using design-thinking methods.
  • Up-to-date expertise in human-centered design best practices.
  • Ability to present designs to a wide range of audiences.
  • Excellent communication skills.

What This Role Offers:

  • 28 calendar days of paid vacation
  • Sick leave compensation
  • Life insurance plan
  • Health insurance plan
  • Fitness plan (800 EUR/year)
  • Parental leave
  • 2 volunteer days
  • Full-remote & On-demand access to Co-working space
  • Utility allowance (30 EUR/month, subject to taxation)
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Wrike Careers Page

Wrike is a powerful work management platform designed for teams and organizations seeking enhanced collaboration and productivity. By centralizing work processes, Wrike eliminates complexity and empowers individuals to focus on purposeful tasks. The company fosters a hybrid work environment, encouraging collaboration and innovation. Wrike values customer focus, collaboration, creativity, and commitment, promoting ownership at every level. They are dedicated to providing extraordinary work management solutions and helping customers achieve success.