Senior User Researcher, Partner Credit Services at Careers at Tide

Tide is seeking a Senior UX Researcher to join their Partner Credit Services team. This role involves leading end-to-end research projects within the credit market to enhance user experience and drive business growth. The Senior UX Researcher will support product stakeholders and the design team, providing actionable insights and promoting Human-centred design.

Role involves:

• Planning and running research activities.
• Consulting on user research methods.
• Conducting moderated studies.
• Analyzing data from fieldwork and making recommendations.
• Managing external agencies for participant recruitment.
• Collaborating with stakeholders to synthesize business insights.
• Presenting project findings to the wider business.

Requirements:

• 4+ years of experience with diverse research methods.
• Strong skills in designing experiments and research questions.
• Proficient in behavioral analysis and data collection.
• Skilled at analyzing data.
• Experience working with digital product teams.
• Effective at managing stakeholders.
• Strong communication skills.

What Tide offers:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plum
• Share options