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KYC Analyst with German at Careers at Tide

KYC Analyst with German language skills in Bulgaria.
Remote
Hybrid
On-Site
Bulgaria
Undisclosed salary

Tide is seeking a KYC Analyst with German language skills to join their team in Bulgaria. The KYC Analyst will be at the forefront of defense against financial crimes. They will be responsible for cross-platform research, preparing client-specific KYC analysis, and completing onboarding due diligence.

The role involves communicating with applicants via email, reviewing member data, and documentation, and liaising with internal compliance personnel. The ideal candidate will also identify areas of improvement to enhance efficiency and member experience.

Tide is a business management platform designed to save small businesses time and money, providing business accounts and administrative solutions. With over 1 million small businesses using Tide across the world, they are rapidly growing and expanding into new markets.

Responsibilities:

  • Communicate with applicants via email (non-call center environment)
  • Review and verify member data and documentation as part of the company’s CDD and EDD processes
  • Liaise with internal compliance personnel on the shaping and application of KYC policy
  • Identify areas of improvement that improve efficiency and member experience
  • Lend a hand whenever it may be needed in the business
  • Be expected to work weekends, not every but some (rotation)

Requirements:

  • Excellent spoken and written English skills
  • Excellent written German skills
  • Natural curiosity about KYC principles and processes
  • Preferably experience working in KYC/compliance and a strong understanding of CDD and EDD processes
  • Professional work experience, preferably in financial services though gaming would also be highly advantageous
  • Previous client service experience or dealing with third party suppliers/partners
  • An analytical mind – able to digest large data sets and spot patterns and trends with ease
  • Good computer literacy

What Tide offers:

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
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Careers at Tide

Tide is a rapidly expanding finance platform dedicated to saving small businesses time and money. It provides business accounts, banking services, and connected administrative solutions like invoicing and accounting. Serving over 1 million small businesses globally, Tide operates in the UK, India, and Germany. Headquartered in London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, the company fosters a transparent and inclusive environment. Tide embraces diversity and is committed to building products that resonate with the diverse needs of its members.