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Job Description

Tide is seeking a KYC Analyst with German language skills to join their team in Bulgaria. Tide is a business management platform designed for small businesses, offering business accounts and related banking services, as well as administrative solutions. The company has over 1 million small business users across the world and offices in multiple countries.

The KYC Analyst will be the first line of defense against financial crime, conducting cross-platform research and preparing client-specific KYC analysis. The role involves reviewing member data and documentation, liaising with internal compliance personnel, and identifying areas for improvement.

Responsibilities:

  • Communicate with applicants via email
  • Review and verify member data and documentation
  • Liaise with internal compliance personnel
  • Identify areas of improvement
  • Work weekends on rotation

Requirements:

  • Excellent spoken and written English skills
  • Excellent written German skills
  • Natural curiosity about KYC principles and processes
  • Experience in KYC/compliance (preferred)
  • Professional experience in financial services or gaming (advantageous)
  • Previous client service experience
  • Analytical mind
  • Good computer literacy

What Tide offers:

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
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Careers at Tide

Tide is a rapidly expanding finance platform dedicated to saving small businesses time and money. It provides business accounts, banking services, and connected administrative solutions like invoicing and accounting. Serving over 1 million small businesses globally, Tide operates in the UK, India, and Germany. Headquartered in London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, the company fosters a transparent and inclusive environment. Tide embraces diversity and is committed to building products that resonate with the diverse needs of its members.

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