KYC Training Coordinator + Trainer

Job Description

Tide is seeking a Training Coordinator and Trainer to support its training programs in Hyderabad, India. The Training Coordinator and trainer plays a crucial role in supporting the planning, coordination, and logistics of training programs, as well as the delivery. This role ensures that all training initiatives run smoothly, effectively, and efficiently.

The Training Coordinator will assist with the preparations of training materials, manage schedules, provide administrative support and ensure that the trainers have the resources needed to facilitate sessions. The role involves Training Coordination, Materials Management, Training Delivery, Participant Support, Administrative Support, Logistical Support, Continuous Improvement.

Responsibilities include:

• Assisting in scheduling and organizing training sessions and coordinating logistics.
• Supporting the creation and organization of training materials.
• Conducting workshops and training sessions (virtual and face-to-face).
• Acting as the point of contact for training participants and tracking attendance.
• Assisting in compiling training reports and maintaining accurate records.
• Organizing and managing resources for training events.
• Gathering feedback for continuous improvement of training processes.

Requirements:

• Strong organizational and time-management skills.
• Ability to work effectively under pressure.
• Customer-service orientation.
• Problem-solving mindset.
• Team player with excellent communication and interpersonal skills.
• Proficiency in Google Workspace and familiarity with learning management systems (LMS).
• Attention to detail.