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Training Specialist - German Speaker at Careers at Tide

Training Specialist for German market, onboarding new hires, upskilling employees.
Remote
Hybrid
On-Site
Bulgaria
Undisclosed salary

Tide, a business management platform for small businesses, is seeking a Training Specialist to enhance its Member Operations team. The Training Specialist will focus on training and onboarding new hires, as well as upskilling existing Tideans, with a primary focus on the German market. This role involves close collaboration with all areas of the member operations teams to identify training needs and deliver high-quality training through the company's LMS platform and in-person sessions across Tide’s operational sites.

Responsibilities Include:

  • Conducting 3-week onboarding programs for new hires in Member Operations.
  • Collaborating with managers to determine training needs and scheduling upskilling sessions.
  • Creating engaging training materials using various tools and gamification techniques.
  • Monitoring key data metrics and presenting them to the team leader.
  • Assessing training effectiveness to ensure skills are incorporated into work behavior.

Requirements:

  • Native German skills and excellent verbal and written English skills.
  • Experience training in a banking/fintech environment or relevant KYC, Financial Crime, Compliance, and Transaction monitoring experience.
  • Experience in writing and conducting virtual and face-to-face training.
  • Open to feedback and eager to learn and improve.
  • Experience with stakeholder management.
  • Strong organizational skills and attention to detail.
  • Understanding of effective teaching methodologies and tools.
  • Proficiency in industry tools like GSuite, MS Office, Articulate360, Video AI, and design tools.

What Tide Offers:

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
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Careers at Tide

Tide is a rapidly expanding finance platform dedicated to saving small businesses time and money. It provides business accounts, banking services, and connected administrative solutions like invoicing and accounting. Serving over 1 million small businesses globally, Tide operates in the UK, India, and Germany. Headquartered in London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, the company fosters a transparent and inclusive environment. Tide embraces diversity and is committed to building products that resonate with the diverse needs of its members.