Job Description
Appian is seeking a Technical Delivery Manager to ensure customer success and drive growth through technology expertise. This role is based at Appian's HQ in McLean, VA, where in-person collaboration is highly valued. The Technical Delivery Manager will manage and deliver innovative solutions built on the Appian platform, overseeing all aspects of agile delivery for Appian-led engagements, including risk management and impediment removal. The role involves close collaboration with sales reps and other team members to drive results and growth at strategic accounts.
Role Involves:
- Project management
- Account management
- Relationship building with customers and partners
- Financial management
- Opportunity qualification
- Problem identification
- Project/use case definition
- Demand generation
- Services positioning
- Account strategy
Requirements:
- Experience managing a book of business using financial management tools
- Experience leading agile delivery teams and managing enterprise-scale technology programs
- Experience understanding customer's strategic goals and developing application roadmaps
- Ability to develop and maintain strategic relationships
- Intellectual curiosity and excellent communication skills
- Proven background in support of Intel and/or 4th Estate, with an Active Government Top Secret Clearance
- 5+ years of experience in an agile delivery environment with at least 1 year of experience leading a team
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or related field/degree
- Willingness to travel (10% or less annually)
Appian offers:
- Training and Development: Department-specific training, mentorship, and the First-Friend program
- Growth Opportunities: Leadership program, Appian University, skills-based training, and tuition reimbursement
- Community: Employee-led affinity groups