Social Media & Community Manager

Job Description

Melio is seeking a Social Media & Community Manager to join their Content Marketing team. This role is based in New York City and requires a hybrid work arrangement with 3 days in-office. The Social Media & Community Manager will be responsible for expanding Melio's social media presence for small business owners and accountants, as well as managing and engaging with professional groups for accountants.Role involves:

• Crafting content for social media platforms (Instagram, LinkedIn, Facebook, and X)
• Developing content for accounting professionals to build community and interest in Melio's offerings
• Supporting and managing online events to build a stronger community
• Adding a unique brand voice to communications
• Managing and monitoring social media accounts
• Collaborating with internal teams to gather insights and relay community feedback
• Tracking and analyzing social engagement metrics
• Serving as a community advocate

Requirements:

• 3+ years of experience in social media management and community-building for a B2B or B2C tech product or platform
• Strong written and verbal communication skills
• Experience creating content for online communities
• Strong knowledge of social media trends and platforms
• Familiarity with online event coordination and management
• Experience using social media tools like Sprout and Canva
• Strong multitasking, time-management, and organizational skills
• Ability to work independently and as part of a team

Role offers:

• Competitive compensation packages
• Medical, dental, and vision insurance
• 401K matching and stock options
• Wellness programs
• Competitive vacation time, sick days, and holidays
• Food perks (stocked kitchens, Seamless stipend, catered meals)
• Collaborative office culture in New York City or Denver
• Growth and development opportunities