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Job Description

Twilio is seeking a Senior Integrated Marketing Campaigns Manager, Social Impact, to drive the execution of global integrated campaigns. This role is critical in operationalizing campaign strategies, managing stakeholders, enabling sales teams, and leveraging martech tools for efficiency and impact. The position is needed to play a key role in expanding Twilio’s footprint with social impact organizations, helping more of them use Twilio’s digital communication tools to reach the people they serve.

Twilio.org exists to bring the power of Twilio’s Customer Engagement Platform to organizations advancing social good. The ideal candidate will be a key member of the Growth and Demand Generation team and will work closely with various departments to bring campaigns to market, ensuring timely execution, clear role ownership, and alignment across teams. The role also involves overseeing the enablement and adoption of sales tools, campaign-related martech, and post-campaign evaluation to refine future strategies.

Responsibilities:

  • Translating campaign strategy into actionable workstreams.
  • Developing detailed timelines and ensuring deliverables are met on time and at the highest quality.
  • Serving as the central point of integration and coordination across multiple global teams.
  • Ensuring campaign elements are executed at a high quality and on time.
  • Proactively identifying roadblocks and mitigating risks.
  • Driving clarity on responsibilities and expectations for all campaign contributors.
  • Overseeing campaign-related marketing and sales tech stack.
  • Driving adoption of campaign assets and ensuring sales teams are enabled.
  • Coordinating training and enablement sessions for sales teams.
  • Partnering with analytics and marketing ops teams to assess campaign performance.
  • Synthesizing key insights and presenting findings to stakeholders.
  • Continuously refining processes and best practices for campaign execution and sales enablement.

Requirements:

  • 8+ years of experience in global campaign management, integrated marketing, or demand generation within a B2B or SaaS environment.
  • Strong project management skills.
  • Proven ability to drive global marketing campaigns and manage multiple workstreams simultaneously.
  • Hands-on experience with marketing and sales enablement tools (e.g., Salesforce, Marketo, 6sense, Outreach/Salesloft or similar, Airtable).
  • Ability to work across time zones and coordinate with international teams.
  • Excellent communication and stakeholder management skills.
  • Interest in using your skills to create positive social impact.

What Twilio Offers:

  • Competitive pay.
  • Generous time-off.
  • Ample parental and wellness leave.
  • Healthcare.
  • A retirement savings program.
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Twilio

Twilio is a communication platform as a service (CPaaS) company that empowers businesses and developers to build personalized customer experiences. It provides a cloud-based platform with a suite of APIs and tools for various communication channels, including SMS, WhatsApp, and voice. Twilio focuses on delivering innovative solutions that enable businesses to connect with their customers effectively and ensure regulatory compliance in global communications. The company emphasizes a remote-first work environment with a strong culture of inclusion.

All Jobs at Twilio (91)