Browse All Jobs

Senior Marketing Operations Manager

Senior Manager for Marketing Operations at Twilio, Remote US.
Twilio
Remote
United States
USD 114,600 - 143,300
Job Description
Twilio is seeking a Senior Marketing Operations Manager to join their Marketing Operations team. This role focuses on architecting and managing the systems and processes that support lead handoff between Marketing and Sales. The ideal candidate will play a key role in integrating technologies and leading initiatives to improve marketing funnel performance.

Role involves:
  • Owning and influencing "the Lead Factory."
  • Owning Twilio’s implementation of lead scoring and optimization.
  • Ensuring governance of lead routing and lead flow.
  • Documenting lead management processes and technologies.
  • Implementing and administering marketing technologies.
  • Overseeing and optimizing the marketing technology stack.
  • Ensuring data collection and enrichment.
  • Building relationships with stakeholders.

Requirements:
  • 8+ years of Marketing Operations experience with a deep technical understanding of Marketo.
  • Understanding of B2B sales and marketing funnels.
  • Strong problem-solving skills.
  • Experience across marketing tech stack (Salesforce, web chat, CDP, enrichment tools, event management, webinar, and analytics).
  • Experience with Marketo to Salesforce custom integrations and API webhooks.
  • Familiarity with lead ingestion and enrichment.
  • Excellent communication skills.

What Twilio offers:
  • Competitive pay
  • Generous time-off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program

This role is remote within the United States, excluding California, Connecticut, New York, New Jersey, Pennsylvania, and Washington. Travel may be required occasionally. Twilio is an equal opportunity employer.
Apply Manually

Twilio

Twilio is a communication platform as a service (CPaaS) company that empowers businesses and developers to build personalized customer experiences. It provides a cloud-based platform with a suite of APIs and tools for various communication channels, including SMS, WhatsApp, and voice. Twilio focuses on delivering innovative solutions that enable businesses to connect with their customers effectively and ensure regulatory compliance in global communications. The company emphasizes a remote-first work environment with a strong culture of inclusion.

All Jobs at Twilio (91)