Senior Product Marketing Manager

Job Description

Twilio is seeking a Senior Product Marketing Manager to join Twilio.org, focusing on expanding its impact with social impact organizations. This role involves cross-functional collaboration across business units to support Twilio.org’s product marketing needs, particularly in Healthcare, Higher Education, Public Sector, and Humanitarian Action.He/she will be responsible for customer insights, value proposition development, messaging creation, and content strategy. Additionally, this role will represent Twilio.org in external communications, promoting its social impact mission.Responsibilities:

• Establish thought leadership for target audiences.
• Understand customer insights and industry landscape.
• Develop customer value propositions.
• Create content assets across the marketing funnel.
• Translate solutions into actionable programs.
• Develop sales training materials.
• Build consensus across various teams.

Qualifications:

• 6-8 years of Product Marketing, Industry Marketing, or Go-To-Market background.
• Global experience within CPaaS or related SaaS industries.
• Strong communication skills.
• Strategic thinking and analytical abilities.
• Proficiency in data storytelling.
• Ability to enable and educate internal audiences.
• Savvy in building cross-functional relationships.
• Interest in social impact.

The role offers:

• Competitive pay and benefits.
• Generous time-off.
• Ample parental and wellness leave.
• Healthcare and retirement savings program.
• Remote work opportunity within specific Canadian provinces.