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Twilio is seeking a Solutions Engineer to join their team. This role is focused on pre-sales activities and requires a strong understanding of technology and customer data platforms. The Solutions Engineer will partner with Account Executives to qualify opportunities, discover customer needs, and demonstrate solutions. They will also act as a trusted advisor to customers, influencing their data strategy and architecture.
Responsibilities:
Requirements:
What Twilio offers:
Responsibilities:
- Partner with Account Executives in pre-sales activities.
- Become an expert builder and evangelist of Segment's products.
- Lead technical evaluations with prospects.
- Develop subject matter expertise on Customer Data Platforms (CDPs).
- Act as a trusted advisor to consult with customers and prospects.
- Build a perspective on customer and market trends.
Requirements:
- 3+ years of experience in a customer-facing solutions engineering role (presales).
- Curiosity and understanding of technology.
- Excellent communication skills.
- Comfortable with APIs and integration.
- Customer-focused problem solver.
- Experience with Data Engineering and Cloud Data Warehouses.
- Experience with marketing technology.
What Twilio offers:
- Competitive pay
- Generous time-off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
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Twilio
Twilio is a communication platform as a service (CPaaS) company that empowers businesses and developers to build personalized customer experiences. It provides a cloud-based platform with a suite of APIs and tools for various communication channels, including SMS, WhatsApp, and voice. Twilio focuses on delivering innovative solutions that enable businesses to connect with their customers effectively and ensure regulatory compliance in global communications. The company emphasizes a remote-first work environment with a strong culture of inclusion.