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Elastic is seeking a Senior Solutions Architect to serve as a technical authority and trusted advisor to the sales team, customers, partners, and community. The Senior Solutions Architect will understand customer business issues using the Elastic Stack.

This role at Elastic involves:

  • Serving as the technical point of contact for accounts.
  • Developing a deep understanding of customer goals.
  • Creating and maintaining value-based relationships.
  • Participating in all phases of planning and execution.
  • Developing and maintaining a deep understanding of Elastic products.
  • Advising the sales team.
  • Onboarding, educating, and enabling partners.
  • Creating collateral and contributing to programs.
  • Being the voice of the customer.
  • Deepening sales and technical skills.

The requirements for this role include:

  • A track record of success in a technical presales role.
  • A strong background in security (SIEM).
  • A demonstrable ability to articulate the benefits of modern platforms.
  • A passion for being curious and a continuous learner.
  • A history of successful customer relations.
  • An ability to influence.
  • The ability to inspire groups.
  • A willingness to travel 15% within the region.

Elastic offers:

  • Competitive pay.
  • Health coverage.
  • Flexible locations and schedules.
  • Generous vacation days.
  • Matching for financial donations and service.
  • Volunteer project time.
  • Parental leave.
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Elastic is a search AI company empowering users to find real-time answers using their data at scale. Their Search AI Platform unifies search precision with AI intelligence, serving over 50% of the Fortune 500. Elastic harnesses structured and unstructured data to provide cloud-based solutions for search, security, and observability, enabling organizations to capitalize on AI while effectively securing private information. They are committed to fostering a diverse and inclusive environment.