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Elastic, the Search AI Company, is seeking a Principal Solution Architect to serve as a technical authority and trusted advisor to their Strategic Enterprise sales team, customers, partners, and community. The Principal Solution Architect will understand and solve customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through Elastic's Partners. The ideal candidate will be focused on excellence, taking initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What will the role involves:

  • Serving as the technical point of contact for accounts and account managers.
  • Developing a deep understanding of customer’s goals and objectives.
  • Creating and owning value-based relationships at all levels in customer organizations.
  • Actively participating in planning and execution phases.
  • Developing a deep understanding of Elastic products and solutions.
  • Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
  • Onboarding, educating, and enabling partners.
  • Creating collateral, contributing to programs, and collaborating with other Elasticians.
  • Being the voice of the customer and community.
  • Deepening sales and technical skills through self-driven education.

Requirements:

  • A track record of success in a technical pre-sales role.
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
  • A real passion for being curious and a continuous learner.
  • A history of successful customer relations.
  • An ability to influence.
  • The ability to inspire groups, both large and small.
  • A willingness to travel up to 20% of the time within the region, as well as occasionally internationally.

What Elastic offers:

  • Competitive pay based on the work.
  • Health coverage for you and your family in many locations.
  • Ability to craft your calendar with flexible locations and schedules for many roles.
  • Generous number of vacation days each year.
  • Matching for financial donations and service.
  • Parental leave.
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Elastic is a search AI company empowering users to find real-time answers using their data at scale. Their Search AI Platform unifies search precision with AI intelligence, serving over 50% of the Fortune 500. Elastic harnesses structured and unstructured data to provide cloud-based solutions for search, security, and observability, enabling organizations to capitalize on AI while effectively securing private information. They are committed to fostering a diverse and inclusive environment.