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Tide is seeking a Senior Operations Marketing Analyst to join their team in Bulgaria. The company is building a business management platform designed to save small businesses time and money, offering business accounts and connected administrative solutions.

The Senior Operations Marketing Analyst will report to the Operations function within Member Engagement Marketing and will play a crucial role in guaranteeing the marketing function's efficient day-to-day operation. He will collaborate with Product, CRM, and Member Support teams.

Responsibilities:

  • Ensuring the efficient day-to-day running of our marketing function
  • Collaborating with Product, CRM, and Member Support teams to optimise connected processes
  • Creating, monitoring and analysing dashboards to provide actionable insights and recommendations
  • Support the execution and fulfilment of Tide promotional campaigns
  • Overseeing and directing the resolution of incidents within the marketing function
  • Applying Member First principles to troubleshoot issues

Requirements:

  • 3+ years’ experience in the technology industry
  • Experience with business analytics tools such as Excel, Looker (or Tableau/Power BI)
  • Proficient in project management
  • Ability to communicate effectively with stakeholders at all levels

Tide offers:

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
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Careers at Tide

Tide is a rapidly expanding finance platform dedicated to saving small businesses time and money. It provides business accounts, banking services, and connected administrative solutions like invoicing and accounting. Serving over 1 million small businesses globally, Tide operates in the UK, India, and Germany. Headquartered in London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, the company fosters a transparent and inclusive environment. Tide embraces diversity and is committed to building products that resonate with the diverse needs of its members.