Health Coach, South Africa (UK Support)

Job Description

Eucalyptus, an Australian-founded digital healthcare company, is seeking a Health Coach to join their team in South Africa, supporting Juniper UK patients. This role involves working remotely with a shift of 10 am to 7 pm SAST, collaborating with Health Coaches in London. The Health Coach will help shape clinical guidance and strategy for diet and nutrition, focusing on obesity management.Role involves:

• Providing 1:1 and group coaching and advice (with a focus on obesity management)
• Directing patient queries and feedback to the relevant internal channel
• Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks

Requirements:

• Registered Dietitian (registered with HCPSA: Health Professions Council of South Africa)
• 1+ years of dietetics experience and completion of relevant ongoing CPD requirements
• Naturally empathetic, reliable, caring, with strong problem-solving skills
• Extremely organised, independent and can work well in a team
• Excellent communication skills
• Confident using technology and excited by fast-paced change and creative problem solving
• Experience with behaviour change techniques aimed at helping patients achieve weight loss goals.
• Obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution

Eucalyptus offers:

• 15 days AL pro-rated
• Double pay/ day in lieu working on SA PH
• Monthly R500 wellness benefit
• Opportunity to make a real impact on patients' lives
• Collaboration and learning opportunities with 40 dietitians and other health professionals
• Work-life balance