Addetto all'assistenza tecnica

Job Description

Keyline Industries is seeking a Technical Support Specialist to join their team. The ideal candidate will have previous experience in customer support, electro-technical knowledge, and a good understanding of IT tools and ticketing platforms. The candidate will be responsible for supporting customers. Keyline Industries is an equal opportunity employer.

The role involves:

• Managing customer returns and complaints
• Ensuring the smooth operation of the after-sales technical service
• Supporting colleagues in managing tickets

Requirements:

• Degree or diploma in a technical field (electronics/mechatronics/electrical)
• Ability to read technical and mechanical drawings
• Good knowledge of the English language
• Knowledge of the Windows environment and information systems

The role offers:

• Equal employment opportunities