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Deliveroo is seeking an Operations Associate to join their Operations Team as a Rider Supply Associate. This role focuses on maintaining rider satisfaction and motivation, acting as the primary contact between riders and Deliveroo.
Responsibilities:
Requirements:
Deliveroo Offers:
Responsibilities:
- Liaising with various teams to engage the right number and type of riders across Italy.
- Developing strategies for improving rider numbers and retention.
- Managing candidates through the application process.
- Identifying trends and gaps in supply pipelines to inform marketing strategies.
- Performing analysis of the onboarding process to identify weaknesses.
- Managing all matters related to the Rider Kit.
- Supporting the fulfillment of team targets.
Requirements:
- 1-2 years of work experience.
- Native Italian speaker.
- English B2 level.
- Excel knowledge.
- Basic knowledge of Salesforce and/or Shopify is a plus.
Deliveroo Offers:
- Opportunity to work in a technology-driven company.
Deliveroo
Deliveroo is a technology-driven company transforming how people shop and eat. Connecting consumers, restaurants, shops, and riders, Deliveroo brings the neighbourhood to your door, providing convenient access to food and products. With a presence across Europe, Asia and the Middle East, the company enables people to buy what they want, when and where they want it. Deliveroo for Work (DfW) specifically focuses on enhancing workplace experiences and employee wellbeing by partnering with companies to simplify employee and client food funding.