Marketing Programs Lead at Intercom

Intercom is seeking a Marketing Programs Lead to drive the strategic and operational functions within the marketing organization. This role is crucial for ensuring marketing initiatives are executed efficiently, cross-functional teams are aligned, and leadership has the necessary insights for decision-making. The successful candidate will streamline marketing operations, accelerate impactful programs, and provide the structure needed for the marketing team to excel.

Role involves:

• Strategic Planning & Program Management
• Operational Excellence
• Communications & Reporting
• Leadership Support

Requirements:

• 7+ years of experience in marketing operations, program management, or chief of staff roles, ideally within a SaaS or technology company.
• Strong project management skills, with expertise in managing complex, cross-functional programs.
• Excellent communication and stakeholder management abilities.
• Analytical mindset with experience in marketing performance tracking and reporting.
• Proficiency with marketing tools and platforms.
• Highly Autonomous with strong problem-solving skills and attention to detail.

Intercom offers:

• Competitive salary and equity
• Lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews
• Pension scheme & match up to 4%
• Life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers
• Cycle-to-Work Scheme with secure bike storage