Strategic Account Executive

Job Description

PagerDuty, a global leader in digital operations management, is seeking a Strategic Account Executive to sell SaaS products to Enterprise accounts. This role reports to a Regional Sales Director and requires a dynamic sales professional with a consultative approach and a knack for driving sales growth.The Strategic Account Executive will manage and close complex, multi-product sales cycles within Global 2000 accounts, focusing on approximately 6 accounts. They will need to align PagerDuty's operations cloud story to different stakeholders and deliver exceptional sales experiences.Responsibilities:

• Highlight the unique value and benefits of PagerDuty's products and services.
• Understand stakeholder problems and communicate technical wins and strategic business outcomes.
• Develop strategic plans that anticipate and address customer needs.
• Establish and maintain genuine connections with customers.
• Negotiate positive business outcomes with existing customers.
• Conduct effective conversations with senior-level executives.
• Customize presentations to suit the audience's level and interests.
• Ensure work and information are complete and accurate.
• Map out territory assignment and priority account targets.
• Utilize historical data and market trends to provide accurate forecasts.
• Develop a point of view and approach to opening new logo opportunities.
• Create effective strategies and qualify opportunities within accounts.
• Document key qualification details.
• Proactively engage internal resources and partners.

Requirements:

• 12+ years of field sales experience, preferably in software/SaaS sales.
• 6+ years of experience expanding into new areas of existing accounts.
• Strategic Account Management experience with Fortune 500 companies.
• Experience selling to C-level executives.
• Experience in a multi-product selling environment.
• Travel expectations around 30%.

PagerDuty offers:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave
• Paid volunteer time off
• Company-wide hack weeks
• Mental wellness programs