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Wellhub, formerly Gympass, is seeking a Success Account Executive - SMB to join their team in Mexico City. This role is crucial in understanding client journeys, meeting their needs, and identifying business opportunities.
The Success Account Executive will be responsible for managing the contract renewal process, strategically managing client indicators through financial analysis, monitoring sales results, and creating strategies to boost results. They will also plan and implement actions with customers to increase sales, propose process improvements, mediate conflicts, identify new opportunities, and analyze data.
Responsibilities:
- Responsible for the contract renewal process
- Strategic management of our clients' indicators
- Planning and implementing actions with customers to generate increased sales
- Propose improvements in processes
- Mediating conflicts
- Identify new opportunities with existing customers
- Extract and analyze data
Requirements:
- Bachelor’s degree
- Advanced English
- Proactive, organized, agile and independent profile
- Good communicator
- Resilient
- Great interpersonal relationship
- Previous experience in Relationship, Sales and Client Success will be considered differentials.
What Wellhub Offers:
- Health, dental, and life insurance
- Flexible work options (hybrid)
- Home office stipend and a monthly flexible work allowance
- Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources
- Paid time off
- Paid parental leave
- Opportunities for personal and career growth
Wellhub
Wellhub is a corporate wellness platform established in 2012 and headquartered in NYC, connecting employees with a diverse network of fitness, mindfulness, and wellbeing partners. The company operates in 11 countries, providing a comprehensive subscription service designed to be cost-effective for users. Wellhub aims to make wellbeing accessible and prioritizes it within its company culture, striving to transform every organization into a wellness-focused entity.