Account Manager - China at MiQ Digital

MiQ is seeking an Account Manager to join their team in China. The Account Manager will play a crucial role in retaining and growing key accounts through strategic partnerships and exceptional service. This position offers an exciting opportunity to mentor junior team members and contribute to the department's development.

MiQ values its people and offers a welcoming and inclusive culture with global teams committed to diversity, equity, and inclusion.

Responsibilities:

• Develop client-specific strategies in collaboration with Sales, Trading, DnA, and Marketing teams.
• Protect and grow MiQ’s key accounts through upsell/cross-sell strategies.
• Actively listen to stakeholders and clients to identify needs and opportunities.
• Maintain regular communication with all accounts, including scheduling and hosting meetings.
• Manage media plan QA, develop detailed budget allocation, and project manage creative assets.
• Monitor campaign pacing and performance, provide end-of-campaign reporting and insights.
• Support CRM management, reconciliation of bookings, and resolution of invoice queries.
• Troubleshoot campaign issues with the support of the Tech team.
• Deliver insight-driven recommendations for clients during and post-campaign.

Requirements:

• 3+ years in an advertising/media agency or similar.
• Client-facing experience in programmatic advertising (Client Services/ Sales Support/ Ad-Ops background).
• High attention to detail and excellent communication skills.
• Reliable, extremely organized, and proactive with a willingness to learn.
• Alignment with MiQ's core values and culture.

What MiQ Offers:

• Hybrid work environment.
• Competitive healthcare benefits.
• Bonus and performance incentives.
• 25 days annual PTO, paid parental leave.
• Employee resource groups for community support.