Member Experience Manager - Tampa Bay

Job Description

Industrious is seeking a Member Experience Manager for their Tampa Bay location. This role is an on-site, in-person position requiring the candidate to live within commuting distance of Tampa Bay, FL. The Member Experience Manager will be the primary point of contact for members, responsible for problem-solving, driving engagement, and creating exceptional experiences. The individual should possess strong business acumen, excellent communication skills, and a passion for connecting with the local business community. Industrious is looking for someone with a great attention to detail and resilient to make every experience for their customers extraordinary.

Role Involves:
• Identifying and addressing member needs
• Developing and executing community programming
• Providing tours and consultative sales
• Managing location operations
• Connecting with the local business community

Requirements:
• Living within an easy commute of Tampa Bay, FL
• Ability to handle member requests efficiently
• Team player with strong interpersonal skills
• Excellent attention to detail
• Resilience and adaptability

Role Offers:
• Competitive annual base compensation
• Performance-related bonus pay
• Subsidized healthcare plans
• Generous paid time off
• Wellness programs
• Professional development grants
• 401k plan
• Commuter benefits