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NeuraFlash is seeking a talented Salesforce Consultant to join its growing Service Cloud practice. The ideal candidate will bring Salesforce project implementations to life by collaborating with customers to understand their business needs, identifying requirements, and designing, developing, QA and launching their solutions.Role involves:
- Defining requirements and proposing & delivering solutions to customers.
- Architecting and building best-in-class implementations of Service Cloud and Field Service Lightning.
- Configuring Salesforce Solutions using point and click tools available on the platform.
- Partnering with our Artificial Intelligence team to create innovative Salesforce solutions for our customers.
- Acquiring new technical expertise and understanding of latest Salesforce features and major launches.
- 2+ years of project experience in a hands-on position.
- 1+ years of experience with Salesforce in a development or configuration capacity.
- Understanding of Customer Service and Field Service Business Operations.
- Solid understanding of Salesforce Platform and its architecture.
- Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce.
- Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
- Client Facing Experience in Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture
- Remote work opportunity.
- Opportunity to collaborate with a talented team.
- Travel opportunities (up to 25% for certain roles).
- Flexible work environment.
NeuraFlash
NeuraFlash is a leading AI solution provider, specializing in transforming business operations through cutting-edge technologies. The company integrates platforms, such as Salesforce Einstein and Amazon Connect, to deliver intelligent, tailored solutions. NeuraFlash focuses on revolutionizing workflows, improving customer experiences, and driving impactful results. As pioneers in generative AI and AI agents, they empower organizations to thrive in the evolving digital landscape. NeuraFlash distinguishes itself as Salesforce's premier partner for Agentforce, developing AI-powered bots and streamlining business processes, they are at the forefront of AI innovation.