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Hudl is seeking a Support Specialist to join its Match Analysis team in Barcelona, Spain. The Support Specialist will work directly with clients from various sports and organizations, including notable competitions like the German 1. Bundesliga, English Premier League, and Belgian Pro League. This role requires candidates to live within commuting distance of the Barcelona office and be available to work from the office at least three days per week.
Role Involves:
- Answering users’ questions via phone, video conferences, and emails.
- Troubleshooting and resolving technical problems.
- Relaying solutions with a clear and human approach.
- Working weekends and handling requests through multiple channels.
Requirements:
- Fluency in German and English.
- Problem-solving skills.
- Confident communication skills.
- Flexibility to work weekends.
Hudl offers:
- Flexible vacation time.
- Company-wide holidays and timeout days.
- Remote work options.
- Professional development opportunities.
- Medical and retirement benefits (depending on location).
- Employee Assistance Program.
Hudl
Hudl is a global software company providing video analysis and data solutions for sports teams and athletes at all levels. Its products facilitate video capture, data analysis, and highlight sharing, empowering coaches and athletes to improve performance. With a focus on teamwork, dedication, and inspiring coaching, Hudl supports the development of athletes and teams worldwide. The company fosters a supportive and inclusive culture, recognized as a top global workplace.