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Manager, CDD Operations - Budapest at OKX

Leads CDD team, manages KYC/KYB policies, ensures regulatory compliance.
On-Site
Hungary
Undisclosed salary

OKX is seeking a Manager for Customer Due Diligence (CDD) in Budapest. The role involves leading the CDD team, which includes KYC, KYB, EDD, screening, and periodic reviews. The manager will collaborate with country, regional, and global stakeholders in a dynamic environment.

The position reports to the EEA Senior Manager of CDD.

What This Role Involves:

  • Leadership of a CDD team of over 20 people based in Hungary.
  • Leading strategic direction, training and advisory support with regards to EEA CDD processes.
  • Developing and maintaining robust KYC / KYB policies, procedures, controls, and frameworks.
  • Provide people management and development responsibilities, and ensure team service level standards are met.
  • Liaise with various functions (e.g. Compliance) and stakeholders across the business within business units for onboarding or periodic review queries.
  • Oversee new client onboarding, and implement process enhancements to improve client onboarding experience in EEA.
  • Monitor periodic reviews to ensure regulatory requirements are met.
  • Can exercise independence of judgement and autonomy.
  • Prepare daily and weekly onboarding metrics and progress reports.
  • Ensure that all legal and customer files / data are maintained, in accordance with European Regulations and Group policies.

What We Look For:

  • 5 years experience of running a CDD team preferably in the financial service industry
  • Proven leadership and management skills.
  • Strong communication, planning, and organisational skills
  • Understanding of business, operations and risk functions.
  • Fluency in English
  • Bachelor’s Degree or relevant equivalent experience or professional qualification.
  • ACAMS or ICA certification (Nice to have).
  • Experience working with teams across global offices and time zones (Nice to have).
  • Experience of working in crypto industry (Nice to have).

What OKX Offers:

  • Competitive total compensation package.
  • Learning and development programs, and education subsidies for employees' growth and development.
  • Comprehensive healthcare schemes for employees and dependants.
  • Wellness allowance.
  • Various team building programs and company events.
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OKX

OKX is a leading cryptocurrency exchange and developer of the OKX Wallet, providing access to crypto trading and decentralized applications. Trusted by institutions, OKX emphasizes safety and reliability, evidenced by its Proof of Reserves. With a global presence, OKX fosters a culture driven by core principles, promoting a collaborative and diverse environment. The company is dedicated to reshaping the future through crypto, contributing to individual freedom. OKX focuses on innovation, regulatory compliance, and delivering a user-centric experience in the rapidly evolving web3 space.