Delivery Manager, NetSuite | India Operations

Job Description

Myers-Holum is seeking a Delivery Manager to grow their Bangalore, India operations. This role involves providing support to a team, managing client engagements, and ensuring successful project outcomes. The Delivery Manager manages a team of 3-8 direct reports and invests in their team’s future by providing a clear path to success.

Responsibilities include:

• Managing a team of 3-8 direct reports, including performance reviews.
• Providing recruiting support through interviewing candidates.
• Training and onboarding new hires, aligning them with Myers-Holum methodologies.
• Performing quality management of deliverables on a portfolio of projects.
• Leading account management activities, managing upsells, and handling escalations.
• Managing change control on projects, ensuring proactive communication.
• Working closely with internal teams to provide knowledge transfers.
• Managing end-to-end ERP implementations as a sponsor or Project/Program Manager.
• Involvement with business development, attending events, and sourcing new leads.

The successful candidate will have:

• Accounting functional background (CPA or Operational).
• Prior experience managing a team of 3+ direct reports.
• Ability to prioritize and use business etiquette to ensure proper communication.
• Certified NetSuite ERP Consultant certification (ideal) or working toward the ERP certification.
• Undergraduate degree or MBA in Business, Finance, Accounting, Software, or a relevant field.
• Experience leading and acting in a Solution Architect capacity across varying project sizes.
• At least 10-15 end-to-end NetSuite implementations with hands-on experience.
• Strong background in finance/accounting, consulting, and advisory services.
• Understanding of web technologies and standards.
• Knowledge of best practices surrounding ERP and proven methodologies.
• Understanding of SDLC and project management methodologies (Agile/Waterfall).

Myers-Holum offers:

• A competitive base salary, incentive pay, and comprehensive benefits.
• Company access to training and full coverage for certification/exam fees.
• Career growth and upward mobility.
• Remote working opportunity when not traveling for client requirements.