Field IT Specialist

Job Description

AXS Germany, a subsidiary of AEG, is seeking a Field IT Technician to join their expanding operations in Hamburg. This role is crucial for managing internal and client-facing systems and hardware, ensuring their optimal functionality. The Field IT Technician will collaborate with the European IT setup, providing technical support to a diverse group of individuals across a broad geographical area. The ideal candidate will possess a strong passion for IT, exceptional organizational skills, and the ability to thrive in a fast-paced environment.He/She will be responsible for:

• Installation, repair, and maintenance of AXS equipment at client venue sites in Germany
• Serving as the primary technical contact for the client services team
• Maintaining the central device management system for AXS equipment
• Maintaining accurate asset tracking records
• Ensuring systems comply with AXS IT security policies
• Assisting with internal corporate IT activities

Requirements:

• Excellent communication skills in English and German
• Self-motivation and proactivity
• Experience in end-user desktop support for Windows and MacOS
• Experience with Windows Server, Active Directory, and virtualization technologies
• Solid computer networking skills
• Familiarity with Mikrotik, Ubiquiti, and Meraki equipment (desirable)
• Fluent in German and English

AXS offers:

• Opportunity to work in a growing global company.