Tech Operations Manager

Job Description

Optimove is seeking a Tech Operations Manager to support its global tech organization. This role is ideal for someone with a strong ability to manage processes, facilitate ceremonies, and work closely with senior management.

Responsibilities:

• Manage and facilitate development ceremonies.
• Ensure engineering teams adhere to operational best practices.
• Monitor aging items and schedule review meetings.
• Organize RCA meetings and lead discussions.
• Support backlog grooming, sprint planning, and process optimization.
• Oversee and maintain ADO for task and PR management.
• Manage ALM processes.
• Administer key tools including user management and system setup.
• Collaborate to generate reports and dashboards.
• Work closely with Directors and senior leadership.
• Analyze processes, identify inefficiencies, and propose improvements.
• Track cost statistics and efficiency metrics.
• Assist in scaling operational processes.

Requirements:

• 1-3 years of experience in Tech Operations, Consulting with tech specialty or relevant operation roles.
• Strong organizational and analytical skills.
• Basic understanding of development operations & engineering workflows.
• Excellent communication skills.
• A proactive, problem-solving mindset.
• Familiarity with ADO, GitHub, Notion, BI tools, and Agile methodologies - advantage

Why Join Optimove?

• Opportunity to grow within a global tech organization.
• Work closely with senior leaders and technical teams.
• Play a key role in driving efficiency, process improvements, and operational excellence.