Relationship Manager

Job Description

Mentimeter is seeking a Relationship Manager to lead the expansion of existing Enterprise customers, focusing on revenue growth while serving as a trusted advisor. The company aims to transform presentations into conversations through real-time interactivity and clear visualizations.

The Relationship Manager will have full commercial ownership of current enterprise customers, build long-term strategic relationships, drive revenue growth, manage a continuous pipeline, and oversee renewals. They will collaborate with Customer Success Managers and use data to support decision-making.

Responsibilities include:

• Full commercial ownership of current enterprise customers
• Build long-term, strategic relationships with customers all over the world
• Drive revenue growth by building a strong pipeline, while serving as a trusted adviser to our customers
• Manage a continuous pipeline for new expansion and up-sell opportunities
• Ownership of renewals of ongoing agreements in order to prevent churn
• Ability to assess business opportunities and use data in order to support decision-making towards customers
• Develop a strategy for best-in-class scalable customer expansion
• Collaborate together with Customer Success Managers on strategic enterprise customers

Requirements include:

• Previous SaaS sales experience
• Ability to assess business opportunities and use data to make informed decisions and persuade others
• Passion for building long-term relationships as well as driving commercial initiatives with customers
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation, pipeline and forecasting skills
• Ability to manage a large number of customers simultaneously while positioning company products against direct and indirect competitors
• Professional-level English proficiency
• Excellent communication skills

Mentimeter offers:

• A diverse and inclusive work environment
• Continuous professional development
• Leadership program and relevant education
• Career opportunities
• A healthy view on work-life balance
• Competitive compensation and benefits package, including pension contributions