Senior UX Researcher

Job Description

Flo Health, a unicorn company revolutionizing women's health, is seeking a Senior UX Researcher to join its product team. The Senior UX Researcher will play a crucial role in a high-impact growth team, uncovering insights that will drive user acquisition, retention, and monetization. He/she will work cross-functionally to inform key business decisions and enhance user journeys through rigorous research and strategic recommendations.

• Pitching, planning, and conducting qualitative and quantitative research on Web onboarding funnels.
• Managing and executing evaluative and strategic projects independently.
• Partnering with product managers, product designers, and content designers.
• Collaborating with analysts to understand experiment impact.
• Creating impactful research artifacts (e.g., user journey maps, empathy maps, reports).
• Planning and facilitating workshops to embed findings.
• Working closely with product managers to define research needs.
• Collaborating with other teams to share knowledge.

Requirements:

• At least 5 years of hands-on UX research experience in a fast-paced B2C product environment.
• Strong communication and storytelling skills.
• Expertise in a range of research methods.
• Proven ability to independently lead research projects.
• Ability to uncover meaningful insights and provide actionable recommendations.
• Proactive mindset with a track record of identifying new opportunities for product development.
• Experience working with commercial or growth teams.
• Comfortable working in a flexible environment.

The role offers:

• A flexible working environment.
• Company equity grants through Flo’s Employee Share Option Plan (ESOP).
• Paid holiday and sick leave.
• Fully paid female health and sick leave.
• Workations - an opportunity to work abroad for two months a year.
• Six months paid maternity leave, and one months paid paternity leave.
• Career growth, progression, and learning development resources.
• Annual salary reviews.
• Unlimited free premium Flo subscriptions.