Presales/ Solution Engineer

Job Description

Mitsogo is seeking a Presales/Solution Engineer to join their team in Bengaluru. The ideal candidate will play a crucial role in shaping the success of Hexnode's product line by collaborating with sales and product development teams. This role involves understanding customer needs, delivering product demonstrations, and effectively communicating the value proposition of Hexnode's solutions.Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 1 – 5 years of professional Pre-sales experience required.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Employees must be ready to work in US shift timings.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the SaaS/unified endpoint management domain is a plus.

What role offers:

• Opportunity to work with a global organization.